ordering information....


Currently I am shipping every Monday. If your order comes in on a Tuesday, it will ship the following Monday, and so on....This gives me time to work on new kits and keep our other products in stock. If you need quicker shipping, send an email and I will do what I can though expect an extra handling charge..
(On rare occasions it may take longer to ship, usually due to custom additions or special orders)

You can order using the shopping cart or direct by calling toll free 800-653-8214, by email, or snail mail, whatever works for you.

We accept VISA/MC/AMEX/Discover, checks or cash....

International orders, email or use the shopping cart, shipping charge will added as a flat rate,  we will refund anything over what the post office actually charges... Please Note, large orders can take up to 15 days to prepare. If postage exceeds $60, a request will be sent with the additional funding required to ship your order. As an alternative, you can email your order and I will send you a paypal invoice, you can use any CC to pay. Thank you!.

Call or email with questions.

 

Domestic Orders...

ADD $12.50 shipping and handling PER ORDER. (the shopping cart adds this automatically) 
All orders are shipped via USPS Priority Mail or for larger boxes, UPS.
Small flat kits were shipped First Class Mail, but due to damages and replacements, all now go Priority Mail in a box. Sorry for the inconvenience, replacing lost or damaged shipments leaves us no alternative, good for you, good for us...

Be sure to include your address on all correspondence (save us emailing you later)
100% Satisfaction Guaranteed, Contact for return info and RMA number.. you pay return shipping... refunds given on receipt of returned goods........
AND, I still take orders over the phone...

BTW, no returns on special order kits, we are making these kits special for you, so please be sure the kit is what you want...

Privacy Policy: Any information that you provide Banta Modelworks is kept 100% secure and private and is only used to provide you with your goods in a satisfactory manner. Personal information collected through the checkout process is only used for the purpose of delivering your orders. We do not sell your personal information to third parties.

To view our terms and contitions, click here terms and privacy

thanks


We reserve the right to refuse service to anyone.

FAX 802-254-6831 10am-9pm Monday- Saturday

CLosed Sunday............US Eastern time Please!


800-653-8214
(US only) or

802-258-3869 (outside the US not toll free)

banta modelworks
421 hopkins road

Dummerston, Vermont 05301

802-258-3869 (BS line) 800-653-8214 (Orders)
E-mail: billbwks@sover.net